How to Get Your First 10 Users for Your SaaS: A Step-by-Step Guide

How to Get Your First 10 Users for Your SaaS: A Step-by-Step Guide

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Launching a Software as a Service (SaaS) product is an exciting venture, but one of the biggest challenges you'll face is acquiring those crucial first 10 users. These initial users are not only your early adopters but also your advocates and testers, helping you refine your product. In this blog post, we'll explore a step-by-step guide on how to get your first 10 users for your SaaS.

1. Understand Your Target Audience

Before diving into marketing and outreach, it's vital to have a clear understanding of your target audience. Identify their pain points, needs, and preferences. Tailor your SaaS product to address these issues effectively.

Example: If your SaaS product is a project management tool, consider your target audience—small businesses looking to streamline their project workflows. Identify their specific pain points, such as inefficient task tracking or communication bottlenecks, and ensure your product addresses these pain points effectively.

2. Create a High-Quality SaaS Product

Your SaaS product should offer real value to users. Ensure it's user-friendly, reliable, and provides a seamless experience. Early users are more likely to stick around if they see the benefits of your product immediately.

Example: Slack, a popular team collaboration SaaS, offers a simple and intuitive interface that makes communication and collaboration effortless. Its high quality and ease of use attracted millions of users, including those in need of a streamlined communication platform.

3. Leverage Your Network

Start with your immediate network - friends, family, colleagues, and industry connections. Reach out to them personally, explain your product's value proposition, and ask for their support in trying it out and providing feedback.

Example: Consider the case of Dropbox. Drew Houston, the co-founder, initially shared his product with friends and family. Their positive experiences and word-of-mouth referrals helped Dropbox gain its first users, creating a solid foundation for its growth.

4. Build a Landing Page

Create a professional and informative landing page for your SaaS product. Highlight the key features, benefits, and a clear call to action (CTA) that encourages visitors to sign up or request early access.

Example: Buffer, a social media management SaaS, has an excellent landing page. It offers a clear and concise explanation of its service, showcases its features, and includes a prominent CTA to start a free trial.

5. Content Marketing

Develop valuable content related to the problem your SaaS product solves. This could be blog posts, ebooks, videos, or webinars. Optimize your content for SEO to attract organic traffic. Encourage readers to sign up for updates or early access on your landing page.

Example: HubSpot, an inbound marketing and sales software, provides a wealth of educational content through its blog, webinars, and ebooks. This content not only attracts visitors but also nurtures leads, ultimately turning them into users.

6. Social Media Marketing

Utilize social media platforms where your target audience is active. Share engaging content, participate in relevant groups or forums, and interact with potential users. Use targeted ads to reach a wider audience.

Example: Canva, a graphic design SaaS, effectively uses social media to engage users. They share design tips, templates, and user-generated content on platforms like Instagram and Pinterest, building a community of passionate users.

7. Email Outreach

Build an email list of your website visitors and network contacts. Send personalized emails to potential users, explaining how your SaaS can solve their problems. Offer exclusive early access to entice them.

Example: Airbnb, a vacation rental platform, utilized email outreach by offering discounts and personalized recommendations to early users. This approach encouraged them to book accommodations and become loyal users.

8. Beta Testing

Consider offering a limited-time free beta version of your SaaS to a select group of users. This allows you to gather feedback, iron out any issues, and build relationships with early adopters.

Example: Before its official launch, Grammarly offered a beta version of its grammar-checking SaaS. Early users not only provided valuable feedback but also became advocates, helping Grammarly grow its user base.

9. Referral Program

Implement a referral program that rewards users for referring others to your SaaS. This can help create a viral loop and attract more users organically.

Example: Dropbox famously used a referral program that offered additional storage space to users who referred friends. This simple incentive led to tremendous growth and user acquisition.

10. Engage with Early Users

Once you have your first users on board, actively engage with them. Listen to their feedback, address their concerns, and make improvements to your product. Happy users can become your strongest advocates.

Example: Slack continuously engaged with its early users, incorporating their feedback into product updates. This not only improved the platform but also built a loyal user base.


Getting your first 10 users for your SaaS product may seem like a daunting task, but with a well-thought-out strategy and persistence, it's achievable. Remember that these early users are instrumental in shaping your product and its future success. Focus on delivering value, building relationships, and continually refining your SaaS offering, and you'll be well on your way to growing your user base beyond those initial 10. Good luck!

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